Privacy Policy

Last updated: May 2025

This Privacy Policy explains how Leanne Stewart, operating as a licensed real estate agent through Harcourts Reforma ("we", "us", "our"), collects, uses, stores, and protects your personal information. We are committed to complying with the New Zealand Privacy Act 2020 and its Information Privacy Principles.

1. Who we are

Leanne Stewart is a licensed real estate agent (REAA 2008) operating through Harcourts Reforma, 133A Main Highway, Ellerslie, Auckland 1060. This website is located at leannestewart.co.nz.

For any privacy-related queries, you can contact Leanne directly at leanne.stewart@harcourts.co.nz or by phone at +64 27 347 6713.

2. What information we collect

We may collect personal information when you:

• Submit an appraisal or contact request through this website
• Contact us by phone, email, or WhatsApp
• Meet with us in person at a property appraisal or open home
• Subscribe to market updates or communications

The types of information we may collect include:

• Your name, phone number, and email address
• Your property address or area of interest
• Details you share about your property or buying/selling situation
• Communications between us (emails, messages, call notes)

We do not collect sensitive information (as defined by the Privacy Act 2020) unless you voluntarily provide it and it is relevant to the service we are providing.

3. How we use your information

We use your personal information to:

• Respond to your enquiry or appraisal request
• Provide real estate services including appraisals, property marketing, and sale management
• Send you relevant market updates or property information where you have consented
• Comply with our obligations under the Real Estate Agents Act 2008 and associated regulations
• Improve the services we offer

We will not use your information for any purpose that is not related to providing real estate services to you, unless you have given explicit consent.

4. Who we share your information with

We may share your personal information with:

• Harcourts Reforma - as the licensed agency through which Leanne operates, for the purposes of managing your property transaction
• Service providers - such as form processing services (e.g. Formspree) used to receive enquiries submitted through this website. These providers process data solely to deliver the service and are not permitted to use it for other purposes
• Other parties - only where required by law, or where you have given your consent (e.g., sharing your contact details with a solicitor or registered valuer as part of a transaction)

We do not sell, rent, or trade your personal information.

5. Cookies and website analytics

This website may use cookies or similar tracking technologies to understand how visitors use the site (e.g., which pages are visited, how long visitors stay). This information is aggregated and anonymous - it is not linked to your personal identity.

You can disable cookies through your browser settings. Doing so may affect the functionality of some pages.

6. How long we keep your information

We retain personal information for as long as is necessary to provide our services and to comply with our legal obligations under the Real Estate Agents Act 2008, which requires records to be kept for a minimum of seven years after a transaction.

Where personal information is no longer required, we will securely delete or anonymise it.

7. Your rights under the Privacy Act 2020

Under the New Zealand Privacy Act 2020, you have the right to:

• Ask whether we hold personal information about you
• Request access to the personal information we hold about you
• Request correction of any personal information that is inaccurate or out of date
• Complain to the Office of the Privacy Commissioner if you believe we have breached the Act

To exercise any of these rights, please contact Leanne at leanne.stewart@harcourts.co.nz. We will respond to access requests within 20 working days, in accordance with the Act.

8. Security

We take reasonable steps to protect your personal information from unauthorised access, loss, or misuse. This website uses HTTPS encryption for all data in transit. Enquiry data submitted via the contact form is transmitted securely to our form processing provider.

No method of data transmission or storage is completely secure. If you have concerns about the security of your information, please contact us directly.

9. Third-party links

This website may contain links to third-party websites (such as Harcourts, Trade Me Property, or the Real Estate Authority). We are not responsible for the privacy practices of those websites and encourage you to review their policies directly.

10. Changes to this policy

We may update this Privacy Policy from time to time. The current version will always be available at this page, with the date of the last update shown at the top. Your continued use of this website after any changes constitutes acceptance of the updated policy.

11. Contact us

If you have any questions about this Privacy Policy or the way we handle your personal information, please contact:

Leanne Stewart
Licensed Real Estate Agent, Harcourts Reforma
133A Main Highway, Ellerslie, Auckland 1060
leanne.stewart@harcourts.co.nz
+64 27 347 6713